Password Reset

After a user has registered with Shiftboard a temporary password will be sent in a welcome letter with instructions for logging into the account for the first time. Once logged in to the Shiftboard site, members can change their password in two different ways.

  1. Navigation Bar
    1. Hover the mouse over the member name on the navigation bar.
    2. Select Change Password, a window will appear to enter the new password.
  2. Profile
    1. From inside a member account, click the Password/PIN button. 
    2. A password reset email will be sent to the email associated with your account.

Password Restrictions

A password must be at least eight (8) characters long and can contain uppercase and lowercase letters, numbers.

Organizations can have slightly different security settings that may require password changes in a different way, with different requirements, or on a particular schedule. Your organization will communicate if there are any special rules in place for the Shiftboard site.


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